Last updated: (11/04/2019)

Welcome to the website of Pachmishali.com. We care about your privacy and want to protect your personal information as we know that privacy is your highest concern. That’s why Pachmishali.com wants to be very clear about privacy practices. And we inspire our users to read it and consent to it before stepping forward. Please read this privacy policy carefully to learn more.


The privacy policy explains how we collect, use and (under certain conditions) disclose your personal information. It also explains the steps we have taken to secure your personal information. The policy also describes your options regarding the collection, use and disclosure of your personal information. You accept the practices described in the policy by visiting the site directly or through another site.

The protection of data is a matter of trust and your privacy is top concern to us. We shall therefore only use your name and other information which relates to you in the manner set out in the privacy policy. We will only collect information where it is necessary for us to do so and if it is relevant to our dealings with you. We will only keep your details for as long as we are either required to by law or as is relevant for the purposes for which it was collected.

You can visit and browse the site without having to provide personal information. You remain anonymous during your visit to the site and at no time can we identify you unless you have an account on the site and log in with your user name and password.

 

1. Collection of information

We may collect various pieces of information if you seek to place an order for a product with us on the Site. 

We collect, store and process your data for processing your purchase on the Site and any possible later claims, and to provide you with our services. We may collect personal information including, but not limited to, your title, name, gender, date of birth, email address, postal address, delivery address (if different), telephone number, mobile number, fax number, payment details, payment card details or bank account details. 

We will use the information you provide to enable us to process your orders and to provide you with the services and information offered through our website and which you request. Further, we will use the information you provide to administer your account with us; verify and carry out financial transactions in relation to payments you make; audit the downloading of data from our website; improve the layout and/or content of the pages of our website and customize them for users; identify visitors on our website; carry out research on our users' demographics; send you information we think you may find useful or which you have requested from us, including information about our products and services, provided you have indicated that you have not objected to being contacted for these purposes. Subject to obtaining your consent we may contact you by email with details of other products and services. If you prefer not to receive any marketing communications from us, you can opt out at any time. 

We may pass your name and address on to a third party in order to make delivery of the product to you (for example to our courier or supplier). You must only submit to us the Site information which is accurate and not misleading and you must keep it up to date and inform us of changes. 

Your actual order details may be stored with us but for security reasons cannot be retrieved directly by us. However, you may access this information by logging into your account on the Site. Here you can view the details of your orders that have been completed, those which are open and those which are shortly to be dispatched and administer your address details, bank details ( for refund purposes) and any newsletter to which you may have subscribed. You undertake to treat the personal access data confidentially and not make it available to unauthorized third parties. We cannot assume any liability for misuse of passwords unless this misuse is our fault.

*Ad data information is collected through cookies, so you can choose to disable the cookies on your browser though it will affect your ability to use the site smoothly.

2. Other Uses of Your Personal Information

We use users’ personal information to -

·         Provide our services neatly

·         Track, confirm and fulfill purchases

·         Resolve disputes, collect fees and troubleshoot problems

·         Encourage trade safety and enforce our policies

·         Measure and improve customer service in terms of our service, content and ads

·         Deliver targeted marketing and promotional offers as per your preference

·         Send promo emails and newsletters

·         Do other things for users as stated when We collects the information

We may use your personal information for opinion and market research. Your details are anonymous and will only be used for statistical purposes.

3. Third Parties and Links

 

We may pass your details to other companies in our group. We may also pass your details to our agents and subcontractors to help us with any of our uses of your data set out in our Privacy Policy. For example, we may use third parties to assist us with delivering products to you, to help us to collect payments from you, to analyze data and to provide us with marketing or customer service assistance. 

We may exchange information with third parties for the purposes of fraud protection and credit risk reduction. We may transfer our databases containing your personal information if we sell our business or part of it. Other than as set out in this Privacy Policy, we shall NOT sell or disclose your personal data to third parties without obtaining your prior consent unless this is necessary for the purposes set out in this Privacy Policy or unless we are required to do so by law. The Site may contain advertising of third parties and links to other sites or frames of other sites. Please be aware that we are not responsible for the privacy practices or content of those third parties or other sites, nor for any third party to whom we transfer your data in accordance with our Privacy Policy.

 

4. Cookies

The acceptance of cookies is not a requirement for visiting the Site. Cookies are tiny text files which identify your computer to our server as a unique user when you visit certain pages on the Site and they are stored by your Internet browser on your computer's hard drive. Cookies can be used to recognize your Internet Protocol address, saving you time while you are on, or want to enter, the Site.

For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. Your browser can be set to not accept cookies, but this would restrict your use of the Site. Please accept our assurance that our use of cookies does not contain any personal or private details and are free from viruses.

We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. If you turn cookies off, you won't have access to many features that make your site experience more efficient and some of our services will not function properly. However, you can still place orders over the telephone by contacting customer service.

 



5. Access, Modification, and Deletion of Information

You can see, modify or erase most of your personal information by reviewing or modifying your posting or account status page. Simply sign in to My Account or contact customer support to review any personal information Pachmishali.com stores that is not on Pachmishali.com page. There may be a charge associated with such requests but these will not exceed the amounts permitted by law. Pachmishali.com deletes the personal information when it is no longer needed for the purposes described earlier. Pachmishali.com stores personal information to resolve disputes, to enforce our policies and to prevent spammers from coming back. To delete all of your online account information from our database, sign into the "My Account" section of our site and remove your shipping addresses, billing addresses & payment information. Please note that we may maintain information about an individual sales transaction in order to service that transaction and for record keeping. If you have further query regarding this, you may contact the customer support.

 

6. Disclosure

You agree to receive marketing information from us unless you tell us that you do not prefer to receive such information. If you do not wish to receive marketing information from us, just indicate your preference by following the directions provided with the information. You may not use our site or communication tools to collect addresses, send spam or breach our Terms of Use or Privacy Policy in other ways. Pachmishali.com may automatically scan or filter messages manually for malicious activity or prohibited content but we do not store these messages permanently. Pachmishali.com reserves the rights to delay replies in cases of suspected fraudulent activities or violations of the Pachmishali.com Terms of Use or refuse to transmit messages. If you use our tools to send content to a friend of yours, Pachmishali.com doesn’t permanently store your friend’s address or use or disclose them for marketing purposes. To report spam from other users, please contact customer support.

 

7. Competitions

For any competition we use the data to notify winners and advertise our offers. You can find more details where applicable in our participation terms for the respective competition.

 

8. Your rights

If you are concerned about your data you have the right to request access to the personal data which we may hold or process about you. We welcome your questions, comments, and concerns about privacy. Please send us any and all feedback pertaining to privacy, or any other issue by contacting us at [email protected]

 

9. Online Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

 

10. Changes to Policy

We will post those changes on this page, if we decide to change our privacy policy. The policy changes will apply only to information collected after the date of the change. You will be notified by an email about those changes to act accordingly.

 

11. Consent

By using our site, you give your free consent to our privacy policy.